Contact Us

Chat
Need an answer right away? Contact us via chat 24/7.
Chat With Us

Phone
Prefer to speak with a customer service representative?
Call 1-877-583-7724 between the hours of 8AM–10PM ET, Monday through Friday; 8AM-9PM ET, Saturday through Sunday and we'll be happy to help!

FURNITURE
For existing furniture orders, please call 1-800-732-2306 between the hours of: 8AM–10PM ET, Monday through Friday; 8AM–5PM ET, Saturday.

Instructions for scheduling your furniture delivery will be sent via email once your items are with our carrier. To change or inquire about a scheduled delivery, please contact the carrier directly.

Email
Email us any time! We typically reply in 24-48 business hours.
service@shopterrain.com

Social
To send us a private or direct message, like @shopterrain on Facebook or follow us on Instagram. We’ll get back to you as soon as we can. Please include your name, order number, and email address for a faster response!