At checkout, we’ll provide you with an estimated delivery date for your order based on your shipping method. Live plants from Terrain ship directly from our growers via ground, 2nd day air or overnight services. Shipping charges may apply based on the order value. Learn more about our shipping here.

For all non-plant products with an original sales receipt returned within 30 days of the delivery or in-store purchase date, a refund will be issued to the original form of payment at the original selling price. If returned with an original sales receipt after 30 days, a merchandise credit for the original selling price will be issued.

Merchandise without an original sales receipt may qualify for exchange at the current retail selling price. More information about policy exceptions for Unlimited Furniture Delivery items, containers, artifacts, and live plants can be found here.