Terrain Gift Cards

E-Gift Cards

Searching for the perfect present? Let them decide! Electronic gift cards can be redeemed in stores and online. Delivered via email, e-gift cards may be scheduled for a specific time or for immediate delivery.

*For use in our stores and on shopterrain.com only. Not valid at Terrain Cafe.

Physical Gift Cards

Perfectly packaged with a card for adding a personalized note, choose an amount from $25 to $1000 and we’ll deliver it directly to their doorstep (or send straight to you!).

*For use in our stores and on shopterrain.com only. Not valid at Terrain Cafe.

Cafe Gift Cards

Give the gift of an inspired brunch, lunch, or dinner in our greenhouse cafe.

*Questions about your Terrain Cafe gift card? Reach out to urbnhospitalitygiftc@urbn.com.

*For use at Terrain Cafe only. Not valid in our stores or on shopterrain.com.

Balance Inquiry

Already have a gift card? Instantly check the balance of your physical or e-gift card. Just enter the number and pin and get shopping.

FAQs
Where Can I Send a Gift Card or E-Gift Card?
Gift cards can be mailed anywhere in the US via standard shipping. You may select express or overnight shipping for an additional fee. Gift card delivery outside the US is unavailable at this time, as is expedited shipping to Alaska, Hawaii, PO Boxes, US territories and APO/FPO addresses.

E-gift cards can be delivered anywhere, at any time, and will be emailed to the recipient. You will receive an email confirmation when the e-gift card has been delivered.

Where Can I Use My Gift Card or E-gift Card?
Terrain Retail Gift Cards with pin numbers can be redeemed on shopterrain.com or in our stores. Gift cards without a pin number can be used at our stores. Visit our Store Locator to find the store(s) nearest you.

Terrain Cafe Gift Cards can be redeemed in our cafe locations only. Visit our Store Locator to find the cafe(s) nearest you.

How Do I Redeem My Gift Card or E-gift Card?
To redeem a gift card in store, simply present it at checkout. To redeem it online, enter the gift card number and pin on the Billing page at checkout.
To redeem an e-gift card in-store, have your e-gift card information handy—either printed out or accessible by email on your phone. To redeem it online, enter the e-gift card number and pin on the Billing page at checkout.

Why am I having trouble entering my Gift Card at checkout?
If you are experiencing difficulties entering your card, please call our Gift Card line (1-800-920-5656) and allow 24-48 business hours for a response. If you need immediate assistance, please visit your local store. Please note: Proof of purchase and balance confirmation will be required.

How Do I Check the Balance on My Gift Card or E-gift Card?
You can check the balance on your gift card or e-gift card by using our Balance Inquiry tool, or by calling our Gift Card line (1-800-920-5656). You may also visit any Terrain location for in-person assistance.

Why Can't I Find My E-gift Card?
It may be tucked away in your email spam folder. Be sure to thoroughly check all folders in your email account. Still having trouble? Contact us.
Please note that we are unable to reissue gift cards or e-gift cards that have been lost or stolen.