Free Shipping with code SETFORSUMMER

Free standard shipping, no minimum, on orders with code SETFORSUMMER. Expires at 3A EST on 6/18/15. Cannot be combined with any other discounts including employee or trade accounts. Free standard shipping only. Additional shipping surcharges still apply; please see individual product pages for more details. Adjustments cannot be made to prior purchases.

 

For Delivery by Father's Day:

Order with Ground Shipping by 10A EST on 6/11.
Order with Express Shipping by 10A EST on 6/17.
Order with Next Day Shipping by 10A EST on 6/18.

Express Shipping and Next Day Shipping are only available for in-stock items and addresses deliverable by UPS. Furniture, oversized items, and select beauty products cannot be expedited. Additional shipping restrictions may apply to planted and blooming items. Please see individual product pages for specific shipping exceptions.


Seeds Ship Free: Free standard shipping on seeds only. Additional charges will apply for expedited shipping methods. If seeds are included in an order with other, non-seed items, shipping charges for the additional items will still apply.


Shipping Times

Please note that we are unable to ship to P.O. Boxes.

Regular delivery: 5-7 business days
Express delivery: within 3 business days
Overnight delivery: available for most items shipping within the contiguous U.S., with some limitations shipping to Alaska and Hawaii. Overnight orders placed on Friday will be delivered the following Monday. 

We pride ourselves in handling your orders quickly, with most in-stock items shipping within 24 hours of ordering; however, some orders may take up to 48 hours to process. Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 10 days after placing your order.

*For Overnight and Express delivery, online orders must be places by 10 am EST.

 

 
Standard Shipping
Express Shipping
Overnight Shipping
Up to $49.99
$6.95
$16.95
$21.95
$50 - $99.99
$9.95
$19.95
$24.95
$100 - $199.99
$15.95
$25.95
$30.95
$200 - $499.99
$19.95
$29.95
$34.95
$500 or more
$49.95
$59.95
$64.95
       

Additional Charges
The additional fee listed under an item description is a freight charge assigned to that particular oversized item. This fee is added to the regular shipping charges detailed in the chart above.
 

Furniture and Terrain Collective* Product
Many of our furniture items and Terrain Collective Product will ship via a delivery service. Please allow 2-6 weeks for delivery. However, most regular, in-stock deliveries are scheduled and dispatched to the customer within 2-3 weeks of order placement. (Please allow 8-10 weeks for custom pieces.) You will receive an email or call from the delivery company, with instructions on how to schedule your appointment. Standard delivery hours are between 8am and 5pm, Monday through Friday, excluding holidays.


Oversized items, including furniture and Terrain Collective products, are only available for delivery within the contiguous United States; additional ferry fees may apply to select coastal locations at time of delivery. Shipment to international locations, U.S. territories, AK, HI, P.O. boxes, APO/FPO addresses, and express ship methods are unavailable for these items.
 

Contact us at service@shopterrain.com or 877-583-7724 and a representative will be happy to answer any of your questions.

*Items that are part of the “Terrain Collective” are artifacts: unique items chosen for their beauty and representation of the terrain lifestyle. Artifacts are often old or antique, but not always. An item is a part of the Terrain Collective and classified as an artifact due to its rarity, the difficulty involved in its discovery, or its limited production.
 

Backorders
You will be informed if an item is backordered at the time you add it to your shopping basket. You will also be given an approximate date of shipment. You will be notified via email of any changes to the item status.

 

International Orders
We do not currently accept international orders. Please contact us at service@shopterrain.com or 877-583-7724 if you have additional questions about shipping.