Holiday Shipping Schedule

For delivery before Christmas:
Order with Standard Shipping by 10A EST on 12/18
Order with Express Shipping by 10A  ESTon 12/22
Order with Next Day Shipping by 10A EST on 12/23

Express and Next Day shipping available at an additional cost. Express and Next Day Shipping are only available for in-stock items and addresses deliverable by UPS. Plants, furniture, oversized items, and select beauty products cannot be expedited. Please see individual product pages for specific shipping exceptions.

Plants & Greens:
Please refer to individual product pages for Plants, Wreaths, and Greens to find specific shipping cut off dates.

Furniture & Oversized:
Orders must be received by 10A on 12/2 for furniture and oversized items to ensure Christmas delivery. Specific shipping cut off dates can be found on individual product pages.

Free Shipping on Jewelry - Always

Enjoy free standard shipping on all jewelry - always.

 

Shipping Times

Please note that we are unable to ship to P.O. Boxes.

Regular delivery: 5-7 business days
Express delivery: within 3 business days
Overnight delivery: available for most items shipping within the continental US. Overnight orders placed on Friday will be delivered the following Monday. 

We pride ourselves in handling your orders quickly, with most in-stock items shipping within 24 hours of ordering; however, some orders may take up to 48 hours to process. Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 10 days after placing your order.

*For Overnight and Express delivery, online orders must be places by 10 am EST.

 

 
Standard Shipping
Express Shipping
Overnight Shipping
Up to $15
$6
$20
$32
$15.01 - $24.99
$7
$21
$33
$25 - $44.99
$9
$23
$35
$45 - $64.99
$11
$26
$37
$65 - $89.99
$14
$29
$41
$90 - $124.99
$17
$32
$44
$125 - $199.99
$21
$36
$48
$200 - $299.99
$25
$40
$50
$300 - $399.99
$30
$45
$55
$400 - $499.99
$40
$55
$65
Over $500
$50
$65
$75

 

Additional Charges
The additional fee listed under an item description is a freight charge assigned to that particular oversized item. This fee is added to the regular shipping charges detailed in the chart above.
 

Furniture and Artifacts
All oversize furniture items and artifacts will ship via a delivery service and will arrive within 4-6 weeks. (Please allow 8-10 weeks for custom pieces.) The delivery company will call to schedule your appointment. Standard delivery hours are between 8am and 5pm, Monday through Friday, excluding holidays.


Please note that shipments to U.S. territories, AK, HI, islands within the continental U.S. and express ship methods are unavailable for oversize items.
 

Contact us at service@shopterrain.com or 877-5TERRAIN and a representative will be happy to answer any of your questions.
 

Backorders
You will be informed if an item is backordered at the time you add it to your shopping basket. You will also be given an approximate date of shipment. You will be notified via email of any changes to the item status.

 

International Orders
We do not currently accept international orders. Please contact us at service@shopterrain.com or 877-5TERRAIN if you have additional questions about shipping.