Mother's Day Shipping Information
Delivery before Mother's Day:
Ground Shipping: order by 10A EST on 04/29.
Express Shipping: order by 10A EST on 05/04.
Overnight Shipping: order by 10A EST on 05/05.
Express and Overnight shipping available at an additional cost.


Delivery by May 8th does not apply in the event of service interruptions or failures caused by events beyond the control of terrain (including, for example, interruptions of our transportation systems or the services provided by our carriers). Order cutoffs for Mother's Day delivery apply to in-stock items only and addresses deliverable by UPS. While this time frame applies to the majority of our offerings, there are some exceptions. Plants, furniture, oversized items, and select beauty products cannot be expedited. Please see individual product pages for specific shipping exceptions.
Orders to addresses that cannot accept a UPS delivery are not guaranteed to arrive by May 8th. Orders to the following locations are shipped via United States Postal Service: PO Boxes, Alaska, Hawaii, Puerto Rico, US Virgin Islands, Guam, Marshall Islands, Samoa, APOs, and FPOs. Express and Next Day shipping options are not available to these locations.

 

Seeds Ship Free: Free standard shipping on seeds only. Additional charges will apply for expedited shipping methods. If seeds are included in an order with other, non-seed items, shipping charges for the additional items will still apply.

 Shipping Times

Please note that we are unable to ship to P.O. Boxes.

Regular delivery: 5-7 business days
Express delivery: within 3 business days
Overnight delivery: available for most items shipping within the contiguous U.S., with some limitations shipping to Alaska and Hawaii. Overnight orders placed on Friday will be shipped the following Monday. 

We pride ourselves in handling your orders quickly, with most in-stock items shipping within 24 hours of ordering; however, some orders may take up to 48 hours to process. Items ordered together may not be shipped out on the same day, and occasionally, some items are temporarily out-of-stock. You will be alerted to any shipping delay at the time of order. Should there be any other delay associated with your order, you will be notified within 10 days after placing your order.

*For Overnight and Express delivery, online orders must be places by 10 am EST.

 

 
Standard Shipping
Express Shipping
Overnight Shipping
Up to $49.99
$6.95
$16.95
$21.95
$50 - $99.99
$9.95
$19.95
$24.95
$100 - $199.99
$15.95
$25.95
$30.95
$200 - $499.99
$19.95
$29.95
$34.95
$500 or more
$49.95
$59.95
$64.95
       

Additional Charges
The additional fee listed under an item description is a special handling charge assigned to that particular item due to size, perishable nature, or other qualities that require extra care during shipping. This fee is added to the regular shipping charges detailed in the chart above.
 

Furniture and Terrain Collective* Product
Many of our furniture items and Terrain Collective Product will ship via a delivery service. Please allow 2-6 weeks for delivery. However, most regular, in-stock deliveries are scheduled and dispatched to the customer within 2-3 weeks of order placement. (Please allow 8-10 weeks for custom pieces.) You will receive an email or call from the delivery company, with instructions on how to schedule your appointment. Standard delivery hours are between 8am and 5pm, Monday through Friday, excluding holidays.


Oversized items, including furniture and Terrain Collective products, are only available for delivery within the contiguous United States; additional ferry fees may apply to select coastal locations at time of delivery. Shipment to international locations, U.S. territories, AK, HI, P.O. boxes, APO/FPO addresses, and express ship methods are unavailable for these items.
 

Contact us at service@shopterrain.com or 877-583-7724 and a representative will be happy to answer any of your questions.

*Items that are part of the “Terrain Collective” are artifacts: unique items chosen for their beauty and representation of the terrain lifestyle. Artifacts are often old or antique, but not always. An item is a part of the Terrain Collective and classified as an artifact due to its rarity, the difficulty involved in its discovery, or its limited production.
 

Backorders
You will be informed if an item is backordered at the time you add it to your shopping basket. You will also be given an approximate date of shipment. You will be notified via email of any changes to the item status.

 

International Orders
We do not currently accept international orders. Please contact us at service@shopterrain.com or 877-583-7724 if you have additional questions about shipping.