Welcome to the community of Terrain Vendors. Terrain has chosen you as a vendor to uphold our Customer Guarantee by understanding and executing our standards. We are committed to offering high quality, unique products at excellent value to our customers. Terrain can only achieve this goal with the cooperation and support of our suppliers. Suppliers must completely understand these requirements when they accept merchandise orders. Please take the time to thoroughly familiarize yourself with our vendor requirements. Following these guidelines will insure that your product is received and processed quickly at our distribution center and shipped to our stores as quickly as possible.
 
The Product Marking, Ticketing & Labeling and Packing Information sections will assist you to get your order ready to ship to us. The Domestic and Import Routing Instructions will provide you with instructions on how to route and ship your product. The Payment Terms and Billing Procedures will help to assure that you get paid on a timely basis.
 
If you have any questions concerning any of our requirements, you can always reach someone on our Vendor Relations Team. Feel free to contact me personally or one of my staff.
 
Regards,
Jay Hallett – Vendor Relations Mgr
Ph: 717 442 1219
Email: jhallet@urbn.com
 
For all vendor questions:
Please contact your vendor relations department.